#Leadership #Tip of the Day – #Empathy

Second chance concept.
Give someone a second chance with today’s leadership development tip!
Chances are you work with at least one person who tends to annoy you. Before you react negatively, try to discover what’s driving their behavior. Don’t focus on their personality, try to focus on what you can impact or change. Are they trying too hard to please you? Or bringing personal problems to work? Think of the source of this behavior and try to gently coach them to re-focus their energy or become more self-aware.

“People aren’t always what you want them to be. Sometimes they disappoint you or let you down, but you have to give them a chance first. You can’t just meet someone and expect them to be everything you’re looking for and then be angry when they’re not every hope and aspiration you projected onto them. It’s foolish to believe that someone will be what you imagine them to be. And sometimes, when you give them a chance, they turn out to be better than you imagined. Different, but better.” – Chloe Rattray, Sacré Noir


Andrew Stoloff’s Rubicon Bakery gives a second chance to ex-cons


empathyThe Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success Paperback – Marie R. Miyashiro

From the Book: Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.


Authenticity & Empathy: Leadership by Design: Russ Starke at TEDxArcadiaUniversity


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